Overview
Manages a team of Business Intelligence Analysts responsible for developing dashboards, reports, and actionable insights. Oversees the development and delivery of complex operational and strategic reporting. Aligns Business Intelligence team initiatives with business goals and manages resources and talent to ensure team success.
Responsibilities
Translate business needs into reporting strategies and ensure alignment with functional objectives and actionable insights
Lead execution of reporting and analytics projects that support decision-making and performance monitoring
Collaborate with business leaders and cross-functional partners to define priorities and evolve the BI roadmap
Ensure data integrity, reporting standards, and quality control across all deliverables
Track team performance, assign projects, and evaluate capacity against business needs
Coach team on complex data analyses, root cause assessments, and operational performance measurement
Qualifications
Bachelor's degree in related field or equivalent combination of training, education and experience.
College/university degree and 5+ years work experience; 1+ years of management experience
Proven ability to lead a team of analysts in delivering actionable insights and reports that support business objectives
Strong analytical skills to interpret data trends and provide solutions to business challenges through data analysis
Effective skill in building relationships with internal clients, understanding their data needs, and delivering tailored BI solutions
Strong skills in documenting procedures, reports, and analytical findings to ensure transparency and repeatability of processes
Effective leadership in managing a team, driving performance to meet organizational goals
Ability to identify challenges and develop practical solutions that optimize team performance
Skill in managing daily operations with a focus on efficiency and productivity
Strong interpersonal skills for coordinating with team members and other departments
Commitment to empowering team members to take initiative and make decisions in their roles
Proficiency in setting goals and evaluating team performance to achieve business objectives
Desired Qualifications
Master's Degree in related field or equivalent combination of training, education and experience.
Experience in Fraud Analytics
Hours: Monday - Friday, 8:00AM - 4:30PM
Location: 5510 Heritage Oaks Drive, Pensacola, FL 32526
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
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Fortune Best Workplaces for Women 2024
2025 PEOPLE® Companies That Care
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Military Times 2024 Best for Vets Employers
Best Companies for Latinos to Work for 2025
Forbes® 2025 America's Best Large Employers
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2025 RippleMatch Campus Forward Award Winner for Overall Excellence
Military.com Top Military Spouse Employers 2025
2025 Handshake Early Talent Award
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page (https://fa-etbx-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/nfcu/pages/employee-benefits) of the Navy Federal Career Site.
Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act. REQNUMBER: 27361
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