BioBridge Global is a San Antonio-based nonprofit, that integrates donor-to-patient services to enable the future of biotherapeutic solutions, including blood, tissue, and advanced therapies. Through our subsidiaries - South Texas Blood & Tissue, QualTex Laboratories and GenCure - we provide products and services in blood resource management, cellular therapy manufacturing, donated umbilical cord blood and human tissue, as well as testing of blood, plasma, tissue, and cellular products for clients in the United States and international markets. We also support the development advanced therapies by providing access to starting materials, testing services, biomanufacturing of cell and cell-based biologics and clinical trials support.
We at BioBridge Global have been committed to saving and enhancing lives through the healing power of human cells and tissue for over 50 years. If you share our passion, join our team!
BioBridge Global (BBG) (http://biobridgeglobal.org/subsidiaries) is a non-profit company that oversees and supports South Texas Blood & Tissue Center (STBTC), QualTex Laboratories, GenCure, and The Blood and Tissue Center Foundation. For over 40 years, our team of dedicated professionals has made life-saving connections. Our diverse services bridge critical medical industry needs with innovative solutions.
Notice of Labor Condition Application Filing
This serves as notice pursuant to 20 C.F.R. § 655.734that a Labor Condition Application (LCA), Form ETA-9035E, is being filed with the U.S. Department of Labor for the following:
Employer: BioBridge Global
Classification Sought: H-1B Nonimmigrant
Number of Workers: 1
Job Title: Manager, Continuous Improvement & Project Management
Occupational Classification: 11-3051- Industrial Production Managers
Wage Range Offered: $113,776 to $176,352 per year for full-time employment
Dates of Intended Employment: 9/19/2025 to 9/18/2028
Work Location: 6211 IH 10 West, San Antonio, Texas78201
The Labor Condition Application is available for public inspection at BioBridge Global's principal place of business: 6211 IH 10 West, San Antonio, Texas78201.
Complaints alleging misrepresentation of material facts in the Labor Condition Application and/or failure to comply with the terms of the Labor Condition Application may be filed with any office of the Wage and Hour Division of the United States Department of Labor.
Job Title: Manager, Continuous Improvement & Project Management
Revision: 0003
Job Code: 703361
Shift: Monday-Friday, Day Shift
FLSA: Exempt
Hybrid Y
Dept.: Project Management Operations
Business Unit: BioBridge Global
CPF Level: M2
General Summary
The Manager, Continuous Improvement is a strategic enterprise leader responsible for driving operational excellence and transformative change across BioBridge Global and its subsidiaries. This role leads the design, execution, and sustainment of high impact Lean Six Sigma (LSS) initiatives, applying advanced continuous improvement methodologies to enhance performance, reduce risk, and improve customer outcomes in complex, highly regulated environments. With direct responsibility for cross-functional kaizen events, enterprise-wide process redesign, and operational diagnostics, the Manager plays a key role in translating organizational strategy into measurable results. This position also provides critical leadership over the Business Intelligence Analyst (BIA) function within the Project Management Office (PMO), ensuring data-driven decision-making, predictive analytics, and executive-level reporting inform all major initiatives. Acting as an internal consultant, change agent, and Black Belt-certified facilitator, the Manager partners with functional leaders across Operations, Quality, IT, Finance, and Laboratory Services to deliver initiatives that advance corporate objectives and improve stakeholder experience. This includes the execution of project portfolios aligned with enterprise KPIs, cost containment, compliance, and customer satisfaction. The role demands a deep understanding of Lean Six Sigma principles, stakeholder engagement, and business transformation strategy. The Manager must demonstrate strong analytical and leadership capabilities to mentor project teams, guide performance improvement pipelines, and sustain a high-performance culture centered on accountability, innovation, and results.
Commit to and abide by the character of BioBridge Global's Core Values of Accountability, Stewardship, Pioneer, Integrity, Respect and Excellence (ASPIRE). Support, communicate and reinforce the mission and vision of the enterprise.
Provide world class customer service by capturing and being responsive to the voice of the customer (internal or external, including donors for select positions) through multiple feedback channels in order to resolve issues and drive satisfaction in accordance with the BBG customer engagement, feedback, and complaint processes.
It is essential that the incumbent have a valid driver's license and be at least 18 years old with a good driving record to meet organization driving standards.
Major Duties and Responsibilities
Essential Tasks
Drive Executive-Level Stakeholder Engagement: Proactively partner with senior leaders across Operations, Quality, IT, Finance, and Lab Services to define strategic priorities, secure sponsorship, and govern continuous improvement and project portfolios.
Architect Enterprise PMO Framework: Lead the design and rollout of a unified, PMBOK-aligned project management methodology-spanning initiation, governance, risk management, and benefit realization-to standardize delivery across all business units.
Spearhead Complex Business Transformation: Facilitate and own cross-functional kaizen, value-stream mapping, and rapid-cycle improvement events targeting multi-million-dollar cost savings, compliance enhancement, and end-to-end process redesign.
Lead Advanced Data & Analytics Strategy: Oversee the Business Intelligence Analyst team to develop predictive models, dynamic dashboards, and advanced statistical analyses (e.g., Minitab, SPC) that inform executive decisions and measure ROI on all LSS and PMO initiatives.
Manage High-Value Vendor and Partner Ecosystems: Negotiate contracts, oversee SLAs, and govern performance of multiple external vendors and technology partners in large-scale implementations, ensuring on-time, on- budget delivery with rigorous compliance controls.
Direct Complex Financial & Feasibility Analysis: Conduct in-depth cost-benefit and financial
modeling-incorporating sensitivity analyses and NPV/IRR calculations-to prioritize project investments and
communicate impact to the CFO and Board-level committees.
Cultivate Continuous Improvement Leaders: Design and deliver an in-house Black Belt academy and ongoing LSS certification program, coaching a network of Green and Black Belts to drive sustainable improvement and embed lean thinking at all levels.
Govern Multi-Project Portfolio & Resource Allocation: Lead a dynamic pipeline of concurrent small- to large-scale projects, applying capacity planning, resource optimization, and earned-value management to meet aggressive timelines without compromising quality.
Champion Change & Adoption: Develop comprehensive change management and communication
strategies-incorporating stakeholder mapping, training curricula, and feedback loops-to ensure seamless
adoption of new processes and technologies.
Enforce Operational Excellence Metrics: Define and monitor a balanced scorecard of KPIs (cycle time, throughput, defect rates, customer satisfaction), establishing governance cadences and corrective action plans to achieve continuous performance uplift.
Ensure Regulatory & Quality Compliance: Partner closely with Quality and Regulatory teams to integrate audit readiness, traceability, and risk-mitigation protocols into all improvement and project plans.
Provide Thought Leadership & Best Practices: Stay at the forefront of industry trends and emerging methodologies (e.g., digital lean, Industry 4.0), presenting insights and facilitating communities of practice to drive innovation across BioBridge Global.
Travel to regional sites (e.g., Atlanta, San Antonio) to drive on-site improvement activities, stakeholder engagement, and implementation support.
Perform other enterprise duties and strategic initiatives as assigned.
Performs other duties as assigned.
Non-Essential Tasks
Education
Requires a Bachelor's Degree from an accredited college or university with major course work relative to the
field of assignment. Preferred major is in Engineering or similar.
Prefer a Master's Degree from an accredited college or university. Preferred major is in Industrial Engineering or similar.
Licenses and/or Certifications
Certified Black Belt in LSS
Texas Operators Driver's License
Experience
Requires 5 or more years of progressive leadership experience as a Lean Six Sigma practitioner.
Requires a proven track record of executing enterprise-wide process improvement and change management initiatives in highly regulated, operationally complex environments such as healthcare, life sciences, or manufacturing.
Requires experience leading cross-functional, high-impact projects from concept through execution, with full accountability for strategic alignment, financial impact, and stakeholder engagement at all organizational levels-including executive and board-facing communication.
Required experience includes:
Direct ownership of multimillion-dollar continuous improvement or transformation initiatives. Facilitation of enterprise-wide kaizen, Lean, and Six Sigma projects as a certified Black Belt or equivalent.
Development and deployment of process control systems and advanced analytics (e.g., SPC, Minitab, Power BI/Tableau).
Design and execution of organizational training programs, including Lean Six Sigma curriculum development and delivery.
Oversight of project portfolios and performance reporting aligned to corporate OKRs or KPIs. Proven ability to lead cross-site, multi-disciplinary teams in matrixed environments.
Vendor management and contract alignment in support of system-level implementations.
Influencing decision-making through data storytelling, executive dashboards, and strategic business cases.
Knowledge
Must have (and can demonstrate) knowledge of LSS methodologies including process improvement and Process Management.
Must have previous work experience with Microsoft Office, to include Outlook, Word, Excel, Visio, and PowerPoint.
Must have advanced knowledge of PC software applications including Windows, Minitab, or other advanced statistical tools software, etc.
Skills
Must be capable of operating motor vehicles in all types of weather conditions.
Must demonstrate positive leadership skills.
Must have excellent analytical and communications skills.
Must have excellent written and oral communication, interpersonal and presentation skills.
Must have strong computer skills.
Abilities
Must be a team player. Able to work with diverse teams.
Must be able to facilitate groups and to guide them through the dynamics of team development.
Must be able to greet the public in a friendly and courteous manner.
Must be able to keep information confidential.
Must be able to recognize and facilitate resolution of unusual issues encountered in all phases of business processes.
Must be able to work with team to execute projects to closure in a timely fashion.
Must be neat in appearance and well groomed.
Must be professional, organized, detail oriented, communicative.
Must have strong analytical, numerical, and reasoning abilities and exercise good judgment.
Must have the ability to train and work with cross-functional teams.
Working Environment
Works in a well-lighted, air conditioned and heated office. May be exposed to electrical and chemical hazards and other conditions common to an office environment. May be required to work at any time of the day, evening or night during the week or weekend to include being on-call. Will work extended hours during peak periods.
Ability to use personal motor vehicle for company business required. May be required to travel nationally. Occasional overnight stays required. Occupational Exposure Assignment-Category II
Physical Requirements
Must be able to drive on behalf of the organization.
Will sit, stand, walk, and bend during working hours.
Requires manual and finger dexterity and eye-hand coordination.
Requires normal or corrected vision and hearing corrected to a normal range. Required to lift and carry relatively light materials.
We invest in our people by offering competitive compensation, excellent benefits, and the opportunity to work with the first blood center in America to receive the ISO 9002 accreditation!
All Full Time Positions Qualify for an Affordable and Competitive Benefits Package to include:
Competitive salary
100% Employer Paid Life Insurance
401(k) with Employer Contribution
100% Employer Paid Long-term Disability Plan
Paid Time Off (PTO)
100% Employer Paid AD&D
Extended Illness Benefits (EIB)
100% Employer Paid Employee Assistance Program
Shift Differentials
Group Health Medical Plan with prescription coverage
Paid Holidays
Variety of Voluntary Supplemental Insurances
Incentive Compensation Plan
Voluntary Dental Coverage
Educational Assistance Program
Voluntary Vision
BioBridge Global and its subsidiaries are proud to be an Equal Opportunity Employer committed to providing employment opportunities. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. For more information about your EEO rights as an applicant under the law, please click here . BioBridge Global maintains a Tobacco & Drug-Free Workplace.
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