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Vice President, ServiceNow Practice (VP) (Hybrid)

Location Richmond, Virginia, United States of America Category Consulting Job Id R2500576 Job Type Full time
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Description
JOB DESCRIPTION

Description

Vice President, ServiceNow Practice (VP) 

Location: Reston, VA (Hybrid, 2 days/week in the office) 

ICF seeks a dynamic ServiceNow leader to join our Elite ServiceNow Partnership within our Digital Modernization and Experience (DMX) Group. You'll oversee our cross-functional ServiceNow practice, delivering innovative solutions, supporting over 300 on-contract practitioners, and strengthening our ecosystem relationships. 

The ServiceNow Practice Lead will drive the strategic vision and execution of our ServiceNow offerings, ensuring alignment with client needs, market trends and organizational goals. To mobilize business strategy, you will develop strong and influential relationships with delivery teams, partners, and other senior business leaders. The ideal candidate will possess deep expertise in ServiceNow, coupled with a strong understanding of the Public Sector industry landscape, especially the Federal market.  

Responsibilities: 

  • Drive the strategic vision and execution to mature the ServiceNow practice. 

  • Develop strong relationships with the partner ecosystem, senior leaders, and clients. 

  • Develop, support, and hire the next generation of ServiceNow leaders and practitioners. 

  • Support pursuits and business development activities. 

  • Develop delivery best practices. 

  • Lead practice innovation pipeline, go-to-market strategy, and market visibility. 

  • Foster a collaborative environment leveraging various technologies. 

Required Experience: 

  • 10+ years in building a practice including talent development, go-to-market strategies, delivery excellence, and business development. 

  • 10+ years in selling and delivering technical projects, ideally ServiceNow implementations and the public sector.  

  • 5+ years of a proven track record with ServiceNow and their partner ecosystem. 

  • 5+ years of experience in managing through influencing large teams in client-facing meetings and complex concept facilitation. 

  • Bachelor’s degree required with a preference in business, computer science / engineering, economics, and/or information management; Master’s preferred. 

  • Must be a US Citizen as required per federal government contract requirements 

Preferred Experience: 

  • Strong financial acumen; P&L management responsibility for $50M+ annually. 

  • Experience in consulting, integrating acquisitions, and building multi-disciplinary teams. 

  • Experience in product management 

  • Relevant ServiceNow certifications. 

Compensation: 

A competitive executive-level package including base salary, performance-based bonus, equity, and executive-level benefits. 

ICF (NASDAQ: ICFI) is a $1.9 billion global advisory and digital services provider. ICF combines unmatched expertise with cutting-edge engagement capabilities to help clients solve their most complex challenges, navigate change, and shape the future.  

ICF is committed to building a more resilient and prosperous world for all. The work ICF does across sectors, geographies, and client types provides its teams with an opportunity to fulfill that commitment. With more than 9,000 staff in 70 global offices, representing 80 nationalities and more than 75 languages, ICF is comprised of business analysts and policy specialists working alongside digital strategists, data scientists, and creatives opportunities.

ICF has a 50+ year legacy of world-changing work, doubling in size and revenue every five years for the last two decades. ICF has been named one of Forbes’ 2024 America’s Best Management Consulting Firms for the ninth consecutive year, a 2024 Top 100 Government Contractor by Washington Technology, a 2024 Tech 100 firm by Northern Virginia Technology Council (NVTC) for the seventh year in a row, and the 20th Largest Government Technology Contractor in Greater DC in 2024 by the Washington Business Journal. 

#LI-CCI  

#Indeed 

#SENW22 

#DMX24 

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.  

Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. 

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.  

However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.  

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$231,370.00 - $393,330.00Virginia Remote Office (VA99)
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