Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive.
As a Nelnet company, the perks at NBS go beyond our benefits package. You're part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work.
Leads, directs, manages, plans, and administers the operational and administrative activities of a department or product segment.
Responsible for the formulation and implementation of goals and plans as related to a specific function. - Reviews, evaluates, and prepares periodic performance reports of staff. - Coaches, motivates, and professionally develops staff by designing, implementing, scheduling and tracking individualized training programs. - Interfaces and consults with other managers within the organization to coordinate activities. - Promotes teamwork and cooperation. - Participates in project review, development, and implementation process. - Responsible for resource planning, managing team workload, budget management including developing and maintaining annual budget. - Reviews new and updated processes and produces as required. - Provides management reporting. - Ensures adherence to Service Level Agreements (SLAs). - Establishes and maintains client or vendor relationships as needed.
Salary range for this role: $120,000-$130,000
EDUCATION: Bachelor's Degree in Computer Science or commensurate experience. EXPERIENCE: 3 to 8 years experience in software development industry with strong expertise in at least one key competency. 3 to 8 years experience as a technical or development leader with a demonstrated ability of successful team leadership. COMPETENCIES - SKILLS/KNOWLEDGE/ABILITIES: - Strong team-oriented interpersonal skills. - Excellent verbal and written communication skills. - Excellent judgment. - Strong analytical and organizational skills. - Demonstrated competency in resolving diverse and complex business problems. - Strong managerial and leadership skills. - Demonstrated aptitude in human resources. - Must have the ability to obtain a security clearance.
Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK (http://nelnetinc.com/careers/benefits/) .
Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.
Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or corporaterecruiting@nelnet.net .
Nelnet is a Drug Free and Tobacco Free Workplace.
You may know Nelnet as the nation's largest student loan servicer - but we do more than that. A lot more. We're also a professional services company, consumer loan originator and servicer, payment processor, renewable energy innovator, and K-12 and higher education expert (and that's just a shortlist). For over 40 years, we've been serving our customers, associates, and communities to make dreams possible.
EEO Info (https://nelnetinc.com/wp-content/uploads/EEO-poster.pdf) | EEO Letter (https://nelnetinc.com/wp-content/uploads/EEO-Jeffs-Letter.pdf) | EPPA Info (https://nelnetinc.com/wp-content/uploads/Employee-Polygraph-Protection-Act-Poster.pdf) | FMLA Info (https://nelnetinc.com/wp-content/uploads/FMLA-Leave.pdf)
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