Overview
Be an agent of change on a team committed to achieving client-focused, mission-driven excellence.Steampunk is the explosive collision of human-centered design and traditional government contracting. We are an employee-owned company with a startup mindset and time-tested approaches tailored for the federal government.We arepassionate about creating solutions that are impactful, practical, and scalable while meeting our clients' ever-changingneeds.We believe in empowering our people to find creative solutions to intractable problems. We believe the best environment in which to grow and thrive is outside our comfort zone. We believe that whilegood designmakes fora goodexperience, human-centered design makes for an excellent one.
Contributions
Asthe Senior Innovation& LearningManager on theSASSAI & Cybersecurity Policy Team, you will bethe glue that binds cross-functionalAIgovernanceand technologyinitiatives together.You will support government clients tocollaborate and buildprocesses that ensureAIand emerging technologiesaredesigned and deployedethically, securely,and cost-effectively.You will support federal clients tooptimizeprocesses to responsiblyleverageAI.The Senior Innovation Managerwill guide clients tobalance pressures to adopt technology innovations while meeting federal compliance obligationsrelated toAI, privacy,and cybersecurity.
You willberesponsible forguiding government clients through our Design Intelligenceframework;incorporating human-centeredand design thinkingmethods tofocus on the peopleimpactedby changeandengaging them tonavigate AI's complex technical,security, and ethicalnuanceswhileidentifyingand mitigating areas of resistance.
Responsibilities **:
Discover **
Participatein all aspects of discovery to understandclient missionandgoals;stakeholders,usersand their ecosystems; current state journeys; user segments; program, project, and transformationobjectives
Facilitatecross-functional working groups to build effectivestructures andprocesses to evaluate AI usecasesandensure AI risks areidentifiedearly and proactively
Engage in conversations with system teams and information systems security officers (ISSOs) to ensure products meet end goals and adhere to federal compliance standards
Conduct workshops and interviews to frame pain points and opportunities; define problem statements anddeterminechange readiness and areas of resistance
Design
Develop human centered compliance and risk assessments tools and processes that meaningfully support responsible technology use, and move users beyond "check the box" efforts
Apply best practices in human centered design toleadtechnical system teams through AI design, discussappropriate AIguardrails, and develop products/procedures toassistdiverse projects and stakeholders
Lead learning and knowledge capture within and across AI & emerging technology projects and ensure learning is applied by key stakeholders
Synthesizeresearch, data,and craft compelling storiesand presentationsto communicate insightsand recommendationsthat will shapetransformation andchange enablement
Develop and deploy communication plans, pilot plans, and training plansin partnership with key stakeholders and their customers
Ensureall deliverables across a variety of projectsare produced at the highest quality
Lead
Develop and deploy change management plans that articulate actionable recommendations for organizational and workflow improvement
Develop, deploy, and measure key performance indicators for transformation and adoption
Collaborate and communicate stakeholder and user needs on a cross-functional team of policy experts, data scientists, data engineers, and cybersecurity experts within an agile environment
Understand and embrace the specifications and constraints of a given technology, platform and/or operational environmentand understand how change management should be integrated into technological considerations
Collaborate with Steampunk's AI Lab to ensure best practices are integrated across Steampunk's AI work
Promote Steampunk AI thought leadership by engaging sector communities of practice, publishing knowledge articles, and speaking at industry events
Qualifications
Ability to obtain a U.S. government Public Trust Security Clearance
Masters Degree (in related program) and 8 years of experience, 7 of which must be relevant;
OR bachelors in related program and 10 years of relevant experience;
OR no degree and 16 years of relevant experience
6+ years of experience inchange management andwell-versed?inchangemanagement best practices and models
Possess at least one professional certification relevant to the technical service provided
Experience leading technology and data-focused products, ideallyfocused onAI
Experiencemanagingstaff to deliver innovation and data/tech-focused projects
Experience working as a third-party consultant or in a role as an advisor within acomplexorganization; experience in government organizations strongly preferred
Experience developing impactfulknowledge products and communications materials for diverse technical and non-technical audiences
Thorough knowledge anddemonstratedexperience in current state assessments,future state visioningand communication planning
Experiencefacilitatingcross-functional strategy-buildinginitiativesandcoordinating cross-functional projects
Excellent project management skills andexperience workingin aproject-based environment
Thorough knowledge anddemonstratedexperienceconductinguserand stakeholder interviews and synthesizing data and insights into personas, action, and training plans?
Ability to think strategically and holistically and connect dots across multiple workstreams, stakeholder groups, and ecosystems
Expert in organizational learning and knowledge management; experience developing learning plans and KM strategies,facilitatinglearning events, and ensuringlearning is captured,disseminated, and applied
Experiencein strategic communications and developingknowledge products for diverse technical and non-technical audiences
Experience applying Human Centered Design bestpractices
ProficiencyinPowerPoint and collaboration tools likeMural,LucidChart, JIRA, and Confluence
A natural curiosity for solving problems coupled with strong analytical skills
A collaborative nature with excellent written communication and presentation skills
Bonus Points
Previouswork experience in or with the federal government
Expertisein or experience delivering AI-focused solutions
Expertisein cybersecurity, information protection, technical privacy management, or other related data/technology field
Experience working on multi-disciplinary, cross-functionalteams including Service Designers, UX and UI designers, technologists, data scientists, engineers, and solution architects
Experience working within an Agiledeliveryframeworkincluding writing user stories and story pointing
Experience working on innovation-focused projectsand understanding of responsible innovation principles and best practices
About steampunk
Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors. Through our Human-Centered delivery methodology , we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. As an employee owned company , we focus on investing in our employees to enable them to do the greatest work of their careers - and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit http://www.steampunk.com .
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program.
Identity Statement
As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Refer a Friend (https://careers-steampunk.icims.com/jobs/6034/sr.-innovation-%26-learning-manager/job?mode=apply&apply=yes&in_iframe=1&hashed=-336029103)
Need help finding the right job?
We can recommend jobs specifically for you!
Job Location US-VA-McLean
Posted Date 3 weeks ago (2/18/2025 10:33 AM)
Job ID 6034
Clearance Requirement Public Trust
S:SKDATVA1 CZLNCVA
