Summary About the Position: This position is a DOD Cyber Excepted Service (CES) personnel system position in the Excepted Service under 10 USC 1599f. Employees occupying CES positions are in the Excepted Service and must adhere to U.S. Code, Title 10, as well as Department of Defense Instruction 1400.25. Position is being filled at the GG-9/11 target GG-11 level. Duties described reflect the full performance GG-11 level. Duties will be performed in a developmental capacity under close supervision. Responsibilities Executes approved telecommunications implementation plans. Installs equipment, cabling, hardware, or infrastructure, and certifies connectivity for users. Utilizes Information Technology (IT) expertise and judgment to determine the need, research specifications, and make recommendations involving a variety of highly specialized network components Performs modification to installed copper and fiber optic infrastructure as required and installs and tests new systems/circuits up to Secret Internet Protocol Router Network (SIPRNET) classification level. Uses geospatial maps, schematics, diagrams, and cable locators to ensure location of underground utilities and cable routes. Certifies fiber optic quality measurement using complex diagnostic tools and techniques. Requirements Conditions of Employment Qualifications Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. Army CES positions apply Veteran's Preference to preference eligible candidates, as defined by Section 2108 of Title 5 U.S.C., in accordance with the procedures provided in DoD Instruction 1400.25, Volume 3005, "CES Employment and Placement". If you are a veteran claiming veterans' preference, as defined by Section 2108 of Title 5 U.S.C., you must submit documents verifying your eligibility with your application package. In order to qualify, you must meet the experience and/or education requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. To qualify based on your experience, your resume must describe at least one year of specialized experience that demonstrates the possession of knowledge, skills, abilities, and competencies necessary for immediate success in the position. Such experience is typically in or directly related to the work of the position to be filled. To qualify for the GG-9 based on your experience, your resume must clearly describe the following quality experience: Monitoring network infrastructure for accuracy or modifications; researching specialized network components to meet local telecommunication requirements; reporting IT problems and recommend solutions. OR Education: Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree from an accredited or pre-accredited institution in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management; or, two full years of graduate education from an accredited or pre-accredited institution that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems, or networks. To qualify for the GG-11 based on your experience, your resume must clearly describe the following quality experience: Assisting administrators with installation of automation and telecommunication hardware equipment to specific networks; Implementing specialized network components to meet telecommunication requirements; Providing technical support for networking hardware, infrastructure. OR Education: Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree from an accredited or pre-accredited institution in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management; or, three full years of graduate education from an accredited or pre-accredited institution that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems, or networks. GG-09 and GG-11The specialized experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined: (1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: completing work independently that rarely requires editing or review by others. (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: resolving simple and routine problems, questions, or complaints and providing support and guidance to customers on non-routine issues; serving as a primary resource for customers, requesting assistance with complex issues when necessary; and participating in meetings and providing advice to customers in own area of expertise. (3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: expressing facts and ideas in a clear, concise, convincing, and organized manner; clearly conveying moderately complex ideas, concepts, and information to customers; exhibiting active listening by demonstrating understanding of audience comments and/or questions. (4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: identifying and solving problems by gathering and applying information from a variety of materials or sources that provide several alternatives; recognizing and taking action to address non-routine problems; soliciting feedback from multiple stakeholders to understand an issue or problem and accurately assess its root causes and potential solutions; seeking supervisory review where appropriate. Education FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications. Additional Information If you are a current federal career/career-conditional employee, you will be placed on an excepted appointment. This position is in the Professional Category at the Full Performance within the CES Occupational Structure. Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration. You will be required to provide proof of U.S. Citizenship. Direct Deposit of Pay is required. Must be able to obtain and maintain a Secret security clearance. Incumbent (or Selectee) is required to satisfactorily complete the appropriate training and obtain the required certification/recertification for this position as outlined in DoDM 8140.03 Cyberspace Workforce Qualification and Management Program dated 15 February 2023. Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees. If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet. This is a(n) Information Technology Management Career Field position. Multiple positions may be filled from this announcement. Salary includes applicable locality pay or Local Market Supplement. Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest. This position is may be designated as Mission Essential/Weather Essential. In the event of severe weather conditions or other such emergency type situations (natural or man-made disaster) the incumbent is required to report to work or remain at work as scheduled to support mission operations. Required to satisfactorily complete the appropriate training and obtain the required certifications/re-certifications for this position as outlined in DoD Manual 8570.01-M, Information Assurance Workforce Improvement Program, dated 19 December 2005 (incorporating Change 4 dated 10 November 2015). Required to complete IAT Level 1 certification within 6 months of acceptance. Once obtained, the employee must meet all continuing education requirements to maintain the required IA Workforce Baseline and Computing Environment Certifications. The incumbent will be required to successfully complete an Army funded BUILDING INDUSTRY CONSULTING SERVICE INTERNATIONAL (BICSI) recognized Certified Fiber Optic Installer Course within 12-16 months. If training is not accomplished due to incumbent's unwillingness or unable to successfully complete the training, incumbent will be subject to termination. NOTE: If incumbent is unable to meet this requirement within 12-16 months of hire due to issues beyond his/her control, special consideration will be granted to extend this up to an additional 12 months. Specific examples would be cancellation of course by host or insufficient Army funding to cover the cost of the course. Required to complete Electronics Technicians Association (ETA) Fiber Optics/Copper Integration Technician-Outside Plant (FCI-OSP) certification within 12 months of acceptance. Once obtained, the employee must meet all continuing education requirements to maintain the required IA Workforce Baseline and Computing Environment Certifications.
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