Staff Analyst

The City of Houston • Full-time • HOUSTON, TX, TX_TEXAS • 3d ago

Staff Analyst Print (https://www.governmentjobs.com/careers/houston/jobs/newprint/4777308) Apply ? Staff Analyst Salary $73,242.00 - $90,677.08 Annually Location Houston, TX Job Type Full Time Job Number 35864 Department Houston Public Works Division Director's Office - Information Technology Opening Date 01/04/2025 Closing Date 1/12/2025 11:59 PM Central Description Benefits Questions POSITION OVERVIEW Applications accepted from: All Persons Interested and City of Houston Employees Division: Director's Office - Information Technology Reporting Location: 611 Walker St. ** Workdays & Hours: Monday - Friday, 8 AM to 5 PM** **Subject to change DESCRIPTION OF DUTIES Functions in an analyst role to provide analytical, administrative and/or management systems services. The position will serve as a business process analyst representing the permitting organization in support of HouPermits, the permitting system that is currently in development. This staff analyst will support system implementation, support the integrated plan review system (ProjectDox), and after will work in a support role translating business needs into system requirements. The Staff Analyst responsibilities of this position include, but are not limited to: Works closely with subject matter experts to gather and document business requirements in support of the new permitting system. Assists with tracking business requirements against the system development to ensure the requirements are accommodated. Identify and document gaps in system functionality and communicate these to the technical team Tests the system against documented designs. Provides written or verbal feedback to process owners and/or the technical team, including issues and/or recommendations for improvements. Tracks reported system bugs through resolution. Assists in translating business requirements and use cases into test conditions that provide expected results for product, performance, and user acceptance testing. Participates in quality management reviews, in particular reviews of the designs, prototypes and other work products to ensure they fulfill the requirements. Serves as a liaison to the business user community and strives to learn the permitting business processes to understand the customer's perspective. Makes recommendations for process improvements either during or after system implementation. Serves as a resource for the Change Management Team as they evaluate training and performance support needs and design the training and performance support products. Investigates and makes recommendations for addressing issues of medium to high complexity and/or sensitivity Compiles data, produces information and interprets results through conclusion or recommendation formulation. Develops reports, special documents or publications as assigned. Completes special projects as assigned, working on a wide variety of financial, administrative, professional, management and community issues and problems of medium to high complexity. Represents supervisor at meetings and functions to gather information while sharing opinions and recommendations. Prepares, edits, and revises department policy and procedure manuals. Responds to correspondence, requests for information, etc. as assigned by supervisor. Participates in the development or updates of standard operating procedures, administrative policies, and documents updates and changes when needed. Interprets administrative policies and oversees communication with department personnel regarding these policies. Exhibits excellent written and verbal communication skills. WORKING CONDITIONS The position is physically comfortable; the individual has discretion about walking, standing, etc. This is a Department of Houston Public Works Emergency Management position at the Tier III Level MINIMUM REQUIREMENTS EDUCATION REQUIREMENTS Requires a Bachelor's degree in Business Administration, Public Administration or a field directly related to the type of work being performed. Graduate degrees related to the type of work to be performed my substitute for the experience requirement on a year for year basis. EXPERIENCE REQUIREMENTS Three (3) years of professional administrative, financial or analytical experience related to the type of work being performed are required. Professional experience related to the type of work to be performed my substitute for the education requirement on a year for year basis. LICENSE / CERTIFICATION None PREFERENCES Preference shall be given to applicants with Infor Public Sector (IPS) software experience. Preference shall be given to candidates with experience using Azure DevOps for purposes of documenting, tracking and querying features, requirements, bugs, issues and tasks. Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6. GENERAL INFORMATION SELECTION/SKILLS TESTS REQUIRED: No Department may administer skills assessment test. SAFETY IMPACT POSITION: Yes This position is subject to random drug testing and if candidate is promoted into this position, he/she must pass an assigned drug test. SALARY INFORMATION Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification. Pay Grade 26 APPLICATION PROCEDURES Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during posting opening and closing dates shown. Applications must be submitted online at: www.houstontx.gov . To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or please call 832.393.6737. "If you need special services or accommodations, call 832-393-6737. (TTY 7-1-1) "If you need login assistance or technical support call 855-524-5627. Due to the high volume of applications received, the Hiring Department will contact you directly, with specific instructions, should you be selected to advance in our recruitment process. Must be able to pass a criminal background check, obtain and maintain federally mandated security clearances where required. EOE Equal Opportunity Employer The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy. The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include: Medical Dental Vision Wellness Supplemental Insurance Life insurance Long-term disability Retirement pension 457 deferred compensation plan Employee Assistance Program 10 days of vacation each year 11 city holidays, plus one floating holiday Compensable Sick Leave Personal Leave Flexible schedules Hybrid-Telework for eligible positions Professional development opportunities Transportation/parking plan Section 125 pretax deductions Dependent Care Reimbursement Plan Paid Prenatal, Parental and Infant Wellness Leaves Healthcare Flexible Spending Account For plan details, visit http://www.houstontx.gov/hr/benefits.html 01 Which best describes your level of completed education? High School Diploma/ GED Associate's Degree Bachelor's Degree Master's Degree Doctorial None of these 02 How many years of professional administrative,and analytical experience related to the type of work being performed do you possess? Less than 3 years of experience Greater than 3 to less than 5 years of experience Greater than 5 to less than 7 years of experience Greater than 7 to less than 9 years of experience Greater than 9 to less than 11 years of experience Greater than 11 years of experience I have no experience 03 What is your level of experience with Infor Public Sector (IPS)? None 1 year 2 years 3 years or more 04 What is your level of knowledge of the City of Houston Permitting Processes? None Familiar as a customer Worked with these processes for less than 2 years Worked with these processes for 2 or more years 05 What is your level of experience using Azure DevOps to document, track and query features, requirements, bugs, issues and tasks? None 1 - 2 years 2 - 3 years 3 or more years 06 Which of the following skills do you possess? (Check all that apply). Word LucidChart Excel PowerPoint Visio Azure DevOps Outlook Jira None listed 07 Do you have a valid/current driver's license? Yes No 08 Are you a CURRENT City of Houston Employee? Yes No 09 Are you a veteran who served on active duty in the Armed Forces (United States Army, Navy, Air Force, Marine Corps, or Coast Guard) for more than 90 consecutive days and received either an honorable discharge or a general discharge under honorable conditions? Yes No Required Question S:CLZTX-CLZCENTRALTX