IT PROFESSIONAL - INFRASTRUCTURE (ENTERPRISE NETWORK & DATA SERVICES)

The City of Houston • Full-time • HOUSTON, TX, TX_TEXAS • 3d ago

IT PROFESSIONAL - INFRASTRUCTURE (ENTERPRISE NETWORK & DATA SERVICES) Print (https://www.governmentjobs.com/careers/houston/jobs/newprint/4700860) Apply ? IT PROFESSIONAL - INFRASTRUCTURE (ENTERPRISE NETWORK & DATA SERVICES) Salary $66,482.00 - $82,400.00 Annually Location 611 Walker Street Job Type Full Time Job Number 35359 Department Houston Information Technology Services Opening Date 12/04/2024 Closing Date 12/31/2024 11:59 PM Central Description Benefits Questions POSITION OVERVIEW Applications accepted from: ALL PERSONS INTERESTED Job Classification: IT PROFESSIONAL - INFRASTRUCTURE (ENTERPRISE NETWORK & DATA SERVICES) Posting Number: 35359 Department: Houston Information Technology Services Division: ENTERPRISE INFRASTRUCTURE SERVICES Reporting Location: 611 WALKER Workdays & Hours: MONDAY - FRIDAY 8:00 AM - 5:00 PM* *Subject to Change DESCRIPTION OF DUTIES / ESSENTIAL FUNCTIONS Responsible assisting with the design, implementation, and operation of the City of Houston's network infrastructure. Responsible for installation, operation, testing, maintenance of routers, layer 2/3 switches, 802.11, and other network infrastructure equipment as assigned. Requires technical knowledge in performing analysis of software, hardware, and transmission facilities using various diagnostic tools in support of efficient network operations. Participate in a weekly 24/7 on call rotation to troubleshoot, repair, and restore network connectivity to customers as needed. IT Professional - Infrastructure will be required to perform medium networking skills with minimal supervision and in accordance with published standards. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. RESPONSIBILITIES Serves as a primary technical professional by overseeing a variety of analytical and technical assignments that are moderate to complex within the Houston Metropolitan area, with responsibilities of maintaining routers, switches, data centers networking, wireless infrastructure along with other network infrastructure equipment. Responsible for assigned network technology and infrastructure systems, which includes planning, managing, implementing, installing, and documenting network infrastructure projects and upgrades. Provides onsite or remote access diagnoses and resolution to network hardware and software problems by responding to customers and service desk work requests. Participates in a weekly 24/7 on call rotation to troubleshoot, repair, and restore network connectivity to customers as needed, including Houston Health departments. The IT Professional will be required to perform moderate to complex networking skills with minimal supervision and in accordance with published standards. Provide network assistance to Project Managers when assigned to a project. Candidate must successfully pass a CJIS background investigation with the Houston Police Department within 6 months of hire. *You must be eligible to validate contract work experience. WORKING CONDITIONS This position is physically comfortable; the individual has discretion about walking, standing, etc. There are no major sources of discomfort in a normal office environment. The position routinely requires lifting of moderately heavy items, such as computers, printers, or records boxes (up to 40 pounds) and/or stooping, bending, very long periods of walking on rough surfaces on a routine basis and extensive use of a video display terminal. There may be sources of discomfort, i.e., outdoor installations, hot/cold temperature, and humid/wet conditions. Hands-on environment. May have on-call responsibilities and rotating shifts. MINIMUM REQUIREMENTS EDUCATION Requires a bachelor's degree in Computer Science, Management, and Information Systems (MIS) or a closely related field. EXPERIENCE At least five (5) years of technology experience supporting IT infrastructure including networks, security, and hardware. System-specific technical certifications will often be required. Greater than 5 years of directly applicable experience may be considered for substitution of up to two (2) years of the education requirement. LICENSE A valid Texas Driver License and compliance with the City of Houston's policy on driving (AP 2-2). Must be able to pass a criminal background check, obtain and maintain federally mandated security clearances where required. PREFERENCES Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6. Preferences shall be given to those with the following qualities: Applicants that hold a Cisco Certified Network Professional or Cisco Certified Network Associate Certification or similar Cisco certification. GENERAL INFORMATION SELECTION / SKILLS TESTS REQUIRED Department may administer skills assessment test. SAFETY IMPACT POSITION - Yes If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test. SALARY INFORMATION Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification. PAY GRADE: 25 APPLICATION PROCEDURES Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov . To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (832) 393-0450. If you need special services or accommodations, call (832) 393-0450. (TTY 7-1-1). If you need login assistance or technical support call 855-524-5627. Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process. All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided. EOE Equal Opportunity Employer The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy. The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include: Medical Dental Vision Wellness Supplemental Insurance Life insurance Long-term disability Retirement pension 457 deferred compensation plan Employee Assistance Program 10 days of vacation each year 11 city holidays, plus one floating holiday Compensable Sick Leave Personal Leave Flexible schedules Hybrid-Telework for eligible positions Professional development opportunities Transportation/parking plan Section 125 pretax deductions Dependent Care Reimbursement Plan Paid Prenatal, Parental and Infant Wellness Leaves Healthcare Flexible Spending Account For plan details, visit http://www.houstontx.gov/hr/benefits.html 01 Are you a veteran who served on active duty in the Armed Forces (United States Army, Navy, Air Force, Marine Corps, or Coast Guard) for more than 90 consecutive days and received either an honorable discharge or a general discharge under honorable conditions? Yes No 02 Which best describes your education? High School / GED Associate Degree Bachelor's Degree Master's Degree & Beyond None of the Above 03 Which area of concentration did you obtain your degree? Computer Science Management and Information Systems (MIS) Business Administration Engineering Technology My degree concentration is not listed I have no degree 04 Which of the following best describes your technology experience supporting IT Infrastructure including networks, security, and hardware? Less than 3 years of experience 3 years of experience 4 years of experience 5 years of experience 6 years of experience 7 years of experience 8 years of experience 9 years of experience 10 or more years of experience I have no experience 05 Please select all technical certifications that you have obtained and are currently valid. (Check all that apply) CCNP CCNA CCENT None of the above 06 Please briefly describe the extent of your background as it relates to implementing, managing, and supporting network infrastructure components. Please write specific examples and reference your exact role and deliverables as it relates to the effort. 07 How many years of experience do you have with Cisco ACI architecture? Less than 2 years of experience 2 years of experience 3 years of experience 4 years of experience 5 or more years of experience I have no experience with Cisco ACI architecture 08 How many years of experience do you have configuring and managing Cisco switches? Less than 2 years of experience 2 years of experience 3 years of experience 4 years of experience 5 or more years of experience I have no experience configuring and managing Cisco switches 09 How many years of experience do you have implementing Network Address Translation (NAT) and Access Control Lists (ACLs)? Less than 2 years of experience 2 years of experience 3 years of experience 4 years of experience 5 or more years of experience I have no experience implementing Network Address Translation (NAT) and Access Control Lists (ACLs) 10 Do you have a valid Texas driver's license or the ability to obtain one within 30 days of selection? Yes No 11 Please provide a list of all valid certifications you currently hold and their validity date(s) ("See Resume" will delay review of your application) 12 If you have an contract work history then please provide the paying contractor company you have worked for and the jobsite your serviced. (If no contract work then put N/A) Required Question S:CLZTX-CLZCENTRALTX