Req ID: RQ190872
Type of Requisition: Regular
Clearance Level Must Be Able to Obtain: Top Secret/SCI
Public Trust/Other Required: None
Job Family: Configuration
Skills:
Configuration Management (CM),Information Technology Infrastructure Library (ITIL),Services Management
Experience:
3 + years of related experience
US Citizenship Required:
Yes
Job Description:
Service Asset Configuration Manager (SACM)
Responsibilities:
Accountable for ensuring SACM is delivered in line with the defined policy, processes, and procedures.
Identify process improvements and resolve processes with stakeholders
Investigate root cause analysis to continuously improve data accuracy.
Prepare and share reports on CMDB statistical information and the delivery of Dashboards.
Ensure Configuration Items (Cis) are identified, baselined, and maintained and changes to them are controlled.
Manage and account for assets by protecting the integrity of CIs.
Maintain accurate configuration information on all Configuration item services.
Create and maintain asset purchase requirements with the use of Purchase Requests and Purchase Orders.
Coordinate with the Project Support facility (PSF) for incoming and outgoing configuration items through Remedy.
Maintain the approved hardware/software list for all authorized software and hardware.
Implement and maintain a Configuration Management Database (CMDB) that contains details of the CIs throughout their life cycle and that provides accurate information to support all the other service management processes.
Develop and control a naming convention process for hardware on the operational networks.
Schedule audits against the CMDB to verify the data remains current and accurate (CMDB Reconciliation).
Basic Qualifications:
Bachelor's degree in a technology or business-related field
3-5 years of IT Asset Management and Configuration Management experience.
Experience in working with inventory discovery tools and infrastructure management tools used to provide asset inventory.
General understanding of procurement, delivery, and governance of IT services
Must have quality documentation and report writing ability and experience (general MS Office Suite skills).
Must have general management skills (Time management and Communication Skills)
3-5 years of experience managing meetings and facilitation skills
3-5 years of excellent documentation and report writing abilities and experience
3-5 years of experience working in a process driven organization, preferably an ITIL-aligned Service Management organization
Attention to detail and analytical problem-solving abilities.
Flexible and able to cope with fast-paced moving environment.
Excellent communications and relationship management skills including cross-functional IT teams
TS/SCI clearance required
Preferred:
ITIL® V4 certified
Service Now experience
WHAT GDIT CAN OFFER YOU:
401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology and the ability to make a real impact on the world around you.
#OpportunityOwned
#GDITCareers
#GDITLife,
#WeAreGDIT
#ARMA
#CENTCOMCITS
#GDITPRIORITY
The likely salary range for this position is $106,371 - $126,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
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