Description
SAIC is seeking an experienced project manager to join SAIC's team, in support of the U.S. Southern Command's Cyber IT Enterprise Services (SCITES), to help provide our Nation for contingency planning, operations, and security operations to Central America, South America, the Caribbean areas.
The candidate selected for this position shall:
Be able to study, design, engineer, construct, install, and coordinate telecommunications equipment, systems, and facilities
Perform engineering studies involving equipment, applications, or theoretical analyses of such engineering methodologies
Be responsible for successful delivery of a program to a customer; or manage performance of a task or project as part of a larger program under direction of another PM
Manage and integrate activities in accordance with contract requirements and ensure technical, schedule, cost, and financial performance
Define or contribute to the program baseline then execute the program to comply with baseline requirements
Manage risk, customer relationships, and program staffing
Ensure compliance with quality standards and escalate challenges to SAIC leadership
Support business development and program staff management
Organize, direct, and manage operational Information Technology (IT) infrastructure functions involving multiple, complex and inter-related project tasks within the United States Southern Command (USSOUTHCOM) Headquarters, Joint Task Force Guantanamo Bay (JTF-GTMO) in Cuba, Joint Task Force Bravo (JTF-Bravo) in Honduras, and 27 Security Cooperation Offices (SCOs) in South America, Central America, and the Caribbean. Manages multiple divisions of contract support personnel at multiple locations
Oversee multiple technical task leads ensuring system operational capabilities, availability and compliance
Maintain and manage the client interface at senior levels of the client organization
Achieve operational objectives by contributing information and recommendations to strategic plans and reviews
Champion the integration of industry best practices and innovation to improve operational performance, availability, capacity and cost efficiency
Prepare and complete action plans, implements production, productivity, quality, and customer-service standards, while resolving problems, and conducting audits
Identify trends, determine system improvements, and implement changes to maintain and improve customer satisfaction
Qualifications
Required:
BS with 9 years experience
TS security clearance with SCI eligible
DoD 8570 certification (minimum IAM Level III)
ITIL V3/V4 Certification
A minimum of six years of experience managing complex programs
A minimum of three years as an Operations Lead
Experience planning and executing local and long-haul communications
Experience supporting operations centers supporting 15,000 or more customers and integrating service providers
Experience leading teams of network, system, and architecture engineers
Desired:
Experience working with DoD IA policy and guidelines and applying their implications on network architecture design and configuration
In Depth understanding of IT Operations Management and KPI/SLA management with a focus on Customer Experience Management
SAIC accepts applications on an ongoing basis and there is no deadline.
Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.
REQNUMBER: 2410139
SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability
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