Job Description

Position Summary

The Head of Global External Communications leads the global strategy and execution of the company's external narrative-driving reputation, executive visibility, and stakeholder trust across markets. This role oversees proactive and reactive external communications including media, public relations, social, analyst relations, corporate storytelling, and if necessary, crisis communication management. The ideal candidate is a seasoned communications leader with experience inside a publicly traded, multi-billion-dollar global enterprise - or at a top communications agency as primary representative for the same - who combines strategic vision with flawless execution under pressure.

Key Responsibilities

Strategic Communications Leadership

Develop and execute a multi-year external communications strategy that strengthens the company's global reputation and supports business growth.

Partner with the SVP Corporate and Development and other senior executives to articulate a consistent corporate narrative aligned to strategy, values, and financial objectives.

Serve as a key member of the Corporate Strategy & Marketing leadership team, shaping priorities, governance, and messaging architecture.

Build and lead high-impact communication programs around corporate milestones and announcements such as M&A, innovation/ technology launch, and leadership transitions, and in partnership with Investor Relations leadership other milestones such as earning release and investor events.

Direct development of integrated communications campaigns leveraging earned, owned, and shared media to showcase corporate purpose, innovation, and leadership.

Partner with Strategy, Marketing, Product/Engineering, HR, and Investor Relations to ensure consistent brand and messaging alignment across all audiences.

Oversee external content production-press materials, video, digital, and executive messaging-for global reach and impact.

Media Relations & Executive Visibility

Serve as a senior point of contact for global business and trade media; manage and elevate relationships with tier-one outlets and journalists, in partnership with named agency.

Oversee media strategy and coaching for senior leaders' external engagements and interviews; develop talking points and leverage thought leadership platforms that reinforce company positioning.

Anticipate media trends and craft forward-looking storylines that drive positive coverage.

Issues & Reputation Management

Lead strategic response during issues, crises, or market-sensitive events, collaborating closely with Legal, Investor Relations, and Risk Management.

Establish scenario plans and crisis playbooks to ensure readiness across regions.

Monitor external sentiment, competitors, and industry trends to proactively identify opportunities and threats.

Social Media

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Vertiv Corporation

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Head of Global External Communications