Tau Six, an agile small company delivering cutting edge cybersecurity and systems integration services to the US National Security market, has an immediate need for a Senior Systems Administrator for a Department of Defense customer. In this role you have the opportunity to work with a cross-functional team in multiple technical areas to include operations, engineering, security, and systems development to deliver secure solutions to our national security customers.

Security Clearance Requirements: Active Top Secret / SCI Required

This position requires full-time on-site support. This is not a remote position

Responsibilities:

Maintain/troubleshoot Windows servers and workstations, both on-site and remote

Perform Windows system administrative support to include adding and removing users, installing software and monitoring systems

Maintain domain controllers, file servers, application servers and other cloud resources

Properly receive and triage customer incidents in the ticketing system

Follow standard operating procedures to accurately log all tickets within the ticketing system

Perform remote troubleshooting through diagnostic techniques

Properly escalate unresolved tickets to the next tier of support

Engage with customers throughout the process and follow up to ensure proper incident closure

Ensure quality and productivity standards are maintained while meeting customer timelines

Assist in configuring baseline switches, routers and PCs being prepared for deployment

Coordinate equipment preparation and shipping, confirm customer receipt, and validate inventories

Perform remote site surveys and identify requirements for hardware and cabling

Qualifications:

5+ years of related experience as a System Analyst/Administrator or similar role

Appropriate DoD 8570 Level II certification

Experience with network and patch management

Knowledge of system security, data backup/recovery, and network monitoring

Ability to troubleshoot and problem solve issues to resolution

Tau Six

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Senior Systems Administrator (TS/SCI)