IT INFRASTRUCTURE ANALYST

Date: Jan 15, 2026

Req ID: 55234

Location:

NLR, Camp Robinson, AR, US, 72199

Category: DEPT OF THE MILITARY

Anticipated Starting Salary: $66,458.08

Position Number: 22181467

County: Pulaski

Posting End Date: January 30, 2026

Anticipated Starting Salary: $66,458.08

The mission of the Department of Military is to provide a professional staff of Arkansas State Employees who help maintain and improve the readiness of Arkansas National Guard units through effective fiscal management of State Resources, Human Resource Management, and quality administration of Arkansas National Guard Programs.

The duties for this position include but are not limited to:

Assist with full life-cycle IT infrastructure projects (initiation closeout)

Support design, implementation planning, scheduling, prioritization, and progress tracking

Monitor project timelines, data accuracy, and deadlines; communicate status and issues to management

Monitor and support data center systems (HVAC, power, backup power, fire suppression)

Assist with preventative maintenance planning for critical infrastructure

Install, terminate, test, and maintain fiber optic, copper, and grounding systems

Perform fusion splicing and mechanical fiber terminations

Ensure compliance with BICSI standards

Assist with access control systems and electronic locking installations

Serve as alternate custodian for physical security (keys, locks, access systems)

Ensure compliance with STIGs, AR 380-1 / 380-5 for SIPR facilities

Document and assess access controls in eMASS (RMF compliance)

Travel statewide to AR Army National Guard armories and installations

Resolve data communications trouble tickets and support new installations

This is not a remote position and will require frequent in state travel.

The Department of the Military is a Drug-Free Workplace, this includes medical marijuana which is still considered a controlled substance under federal law. (Drug-Free Workplace Act of 1988)

Position Information

Job Series:Information Technology - Infrastructure Support

Classification:IT Infrastructure Analyst

Class Code:IIS04P

Pay Grade:IST06

Salary Range:$66,458 - $108,431

Job Summary

The IT Infrastructure Analyst is responsible for designing, implementing, and maintaining an agency's or organization's information technology infrastructure to ensure reliability, scalability, and efficiency. This role involves managing servers, networks, storage systems, and other infrastructure components while identifying opportunities to enhance performance, security, and capacity. The IT Infrastructure Analyst provides technical support, troubleshoots issues, and collaborates with various teams to align the infrastructure with business needs.

Primary Responsibilities

Design, configure, and maintain information technology infrastructure, including servers, networks, and storage systems. Monitor system performance and ensure uptime, availability, and optimal functioning of infrastructure components. Troubleshoot and resolve hardware, software, and network issues to minimize downtime. Evaluate existing infrastructure and recommend upgrades or improvements to support growth and efficiency. Implement and maintain security measures to protect infrastructure from vulnerabilities and cyber threats. Document infrastructure configurations, procedures, and changes to ensure accurate records are maintained. Support the implementation of disaster recovery and backup strategies to safeguard data integrity. Collaborate with information technology teams, vendors, and a variety of assorted personnel on infrastructure-related projects and initiatives. Research emerging technologies and assess their potential impact on the agency's or organization's infrastructure. Provide support and training to end-users and junior information technology personnel as necessary.

Knowledge and Skills

Strong analytical and troubleshooting skills to resolve complex infrastructure issues. Attention to detail and ability to prioritize tasks effectively in dynamic environments. Excellent communication and collaboration skills for working across teams. Proactive mindset with a focus on continuous improvement. Ability to manage multiple projects and meet deadlines.

Minimum Qualifications

Bachelor's Degree in Information Technology, Computer Science, or a related field. Minimum of 2 years of experience in information technology infrastructure or related roles, such as systems or network administration.

Satisfaction of the minimum qualifications, including years of experience and service, does not entitle employees to automatic progression within the job series. Promotion to the next classification level is at the discretion of the department and the Office of Personnel Management, taking into consideration the employee's demonstrated skills, competencies, performance, workload responsibilities, and organizational needs.

Licensure/Certifications

N/A OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.

Nearest Major Market:Little Rock

State of Arkansas

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IT INFRASTRUCTURE ANALYST