Who We Are

Point32Health is a leading not-for-profit health and well-being organization dedicated to delivering high-quality, affordable healthcare. Serving nearly 2 million members, Point32Health builds on the legacy of Harvard Pilgrim Health Care and Tufts Health Plan to provide access to care and empower healthier lives for everyone. Our culture revolves around being a community of care and having shared values that guide our behaviors and decisions. We've had a long-standing commitment to inclusion and equal healthcare access and outcomes, regardless of background; it's at the core of who we are. We value the rich mix of backgrounds, perspectives, and experiences of all of our colleagues, which helps us to provide service with empathy and better understand and meet the needs of the communities where we serve, live, and work.

We enjoy the important work we do every day in service to our members, partners, colleagues and communities. Learn more about who we are at Point32Health (https://www.point32health.org/) .

Job Summary

The Manager, Security Operations will lead a team of security analysts/engineers/administrators responsible for identity and access management, security event monitoring, and operational support across enterprise systems and cloud environments. This role focuses on achieving operational excellence, improving efficiency, and ensuring compliance with security standards and audit requirements.

Job Description

DUTIES/RESPONSIBILITIES - what you will be doing (top five) *: *

Leadership & Strategy

Manage and mentor a team performing security operations activities.

Drive operational efficiency through process improvements

Enforce security policies, standards, and best practices.

Collaborate with stakeholders to align security operations with business objectives.

Core Operational Activities Oversight

Oversee Role Mining, RBAC implementation, and RBAC recertification.

Ensure timely privileged and non-privileged account provisioning (AD, Entra, CD, IM, PM, AIM).

Manage SSO configurations, certificate renewals, and User Entitlement Reviews (UERs).

Supervise exception management and periodic access reviews.

Ensure routine security configurations for C&IS applications, platforms, and cloud environments.

Oversee daily intel briefings and security event triage for low-to-medium severity incidents.

Validate log reviews, alert responses, and escalation processes.

Coordinate technical activities such as upgrades, integration maintenance, and on-call incident support.

Governance & Compliance

Implement audit requirements and ensure adherence to regulatory and internal standards.

Prepare for audits and lead remediation efforts.

Track and report on security metrics and operational KPIs.

QUALIFICATIONS - what you need to perform the job

Certification and Licensure

Education

Required (minimum): Bachelor's degree in cyber security, Computer Science, Risk Management, or related field preferred or equivalent experience

Preferred: Master's degree

Experience

Required (minimum): 5-7 years of professional experience

Preferred: 5-7 years' experience in cyber security initiatives which may include some or a combination of roles in IT Security, cyber security, risk, compliance, audit, threat detection, data privacy, etc.

Understanding of cyber-security and IT systems that may include web access management, vulnerability and scanning management, security design, operating system environments, etc.

Experience managing a team and/or coaching team members

Experience developing policies/procedures for security processes

Skill Requirements

Ability to lead a team including mentoring, coaching, and motivating, providing an opportunity to learn and grow at Point32Health

Proven track record of successfully managing projects, with a particular emphasis on handling complex assignments

Demonstrated history of achieving customer satisfaction by effectively managing both internal and external stakeholders

Strong relationship building skills; Must be able to work collaboratively and cooperatively as a team member and as a people manager

Ability to influence peers and business stakeholders

Ability to effectively lead discussions and initiatives associated with Cyber & Information Security and to actively participate in technical discussions.

WORKING CONDITIONS AND ADDITIONAL REQUIREMENTS (include special requirements, e.g., lifting, travel) *: *

Must be able to work under normal office conditions and work from home as required.

Work may require simultaneous use of a telephone/headset and PC/keyboard and sitting for extended durations.

May be required to work additional hours beyond standard work schedule.

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Management retains the discretion to add to or change the duties of the position at any time.

Salary Range

$136,275.20 -$204,412.80

Compensation & Total Rewards Overview

The annual base salary range provided for this position represents a range of salaries for this role and similar roles across the organization. The actual salary for this position will be determined by several factors, including the scope and complexity of the role; the skills, education, training, credentials, and experience of the candidate; as well as internal equity. As part of our comprehensive total rewards program, colleagues are also eligible for variable pay. Eligibility for any bonus, commission, benefits, or any other form of compensation and benefits remains in the Company's sole discretion and may be modified at the Company's sole discretion, consistent with the law.

Point32Health offers their Colleagues a competitive and comprehensive total rewards package which currently includes:

Medical, dental and vision coverage

Retirement plans

Paid time off

Employer-paid life and disability insurance with additional buy-up coverage options

Tuition program

Well-being benefits

Full suite of benefits to support career development, individual & family health, and financial health

For more details on our total rewards programs, visit https://www.point32health.org/careers/benefits/

We welcome all

All applicants are welcome and will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Scam Alert : Point32Health has recently become aware of job posting scams where unauthorized individuals posing as Point32Health recruiters have placed job advertisements and reached out to potential candidates. These advertisements or individuals may ask the applicant to make a payment. Point32Health would never ask an applicant to make a payment related to a job application or job offer, or to pay for workplace equipment. If you have any concerns about the legitimacy of a job posting or recruiting contact, you may contact TA_operations@point32health.org

Point32Health is a leading not-for-profit health and well-being organization dedicated to delivering high-quality, affordable healthcare. Serving nearly 2 million members, Point32Health builds on the legacy of Harvard Pilgrim Health Care and Tufts Health Plan to provide access to care and empower healthier lives for everyone. Our culture revolves around being a community of care and shared values that guide our behaviors and decisions. We've had a long-standing commitment to inclusion and equal healthcare access and outcomes, regardless of background; it's at the core of who we are. We value the rich mix of backgrounds, perspectives, and experiences of all of our colleagues, which helps us to provide service with empathy and better understand and meet the needs of the communities where we serve, live, and work.

Point32Health

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Manager, Security Operations