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Position Summary

The Import / Export Manager is responsible for the end-to-end coordination, compliance, and execution of international logistics activities. This role is highly hands-on and manages the full lifecycle of shipments-from purchase order through final delivery-while ensuring compliance with all applicable regulations.

The position requires deep operational involvement in both import and export processes, including documentation, customs compliance, vendor coordination, and carrier management. The role operates with a high degree of independence and serves as the primary subject matter expert for international trade and logistics.

Key Responsibilities

1. International Logistics & Operations

Manage daily import and export shipments across all modes (ocean, air, ground, parcel).

Coordinate bookings with freight forwarders, Customs Brokers, carriers, and logistics service providers.

Track shipments end-to-end and ensure timely movement and delivery.

Serve as the primary liaison between suppliers, logistics providers, internal stakeholders, and customers.

Communicate shipping requirements and instructions to international suppliers.

2. Import & Export Documentation

Prepare, review, and manage all required international shipping documentation, including:

Commercial invoices, packing lists, bills of lading/air waybills

Import Security Filings (ISF)

Certificates of origin and free trade documentation

Regulatory certificates (e.g., NOAA, FDA, USDA, phytosanitary, etc., as applicable)

Ensure documentation accuracy and completeness prior to shipment and customs clearance.

Maintain shipment records in compliance with regulatory requirements.

3. Trade Compliance & Regulatory Management

Ensure compliance with all applicable import/export regulations, including:

U.S. Customs (CBP), FDA, USDA, and other government agencies

Export Administration Regulations (EAR) and Foreign Trade Regulations

HTS classification, valuation, country of origin determination

Denied party screening requirements

Manage customs broker relationships and oversee entry processing and clearance.

Monitor entries, duty payments, and post-entry activities, including audits and corrections.

Oversee recordkeeping programs and ensure audit readiness.

4. Carrier & Vendor Management

Select, manage, and evaluate freight forwarders, customs brokers, and carriers.

Negotiate rates and service agreements across air, ocean, and ground transportation.

Monitor service performance and resolve operational issues.

Control and optimize international freight spend.

5. Problem Resolution & Continuous Improvement

Troubleshoot shipment delays, customs holds, and documentation issues.

Identify process inefficiencies and implement improvements.

Maintain up-to-date knowledge of changing global trade regulations and communicate impacts.

Develop and refine standard operating procedures for international logistics.

6. Cross-Functional Coordination

Partner with procurement, planning, finance, and operations teams to align logistics activity with business needs.

Support product launches, special shipments, and new supplier onboarding.

Interface with government agencies and regulatory bodies as needed.

Qualifications

Education & Experience

Bachelor's degree in Supply Chain, International Business, Logistics, or related field preferred (or equivalent experience).

8+ years of experience in import/export logistics operations.

Experience in a small or mid-sized operation with hands-on responsibility strongly preferred.

Experience working with customs brokers, freight forwarders, and regulatory agencies.

Technical Knowledge

Strong knowledge of:

U.S. import/export regulations (CBP, FDA, USDA, etc.)

HTS classification, valuation, and country of origin rules

Incoterms

Customs entry processes and duty programs

AES filing, ISF requirements

Free Trade Agreements

Hazardous materials regulations (49 CFR, IATA, IMDG) preferred

Skills & Competencies

Highly detail-oriented with strong organization and recordkeeping skills

Strong analytical and problem-solving capabilities

Effective communication and collaboration across global stakeholders and cultures

Ability to manage multiple priorities in a fast-paced environment

Ability to influence without authority

Negotiation and vendor management skills

Self-directed, hands-on, and operationally focused

Work Environment & Scope

Operates with minimal supervision and high autonomy

Hands-on role with primary focus on executing day-to-day logistics operations

Limited travel required (~5%)

May interact with external partners and regulatory agencies frequently

Supervision of one team member

The approximate pay range for this position is $140,000 to $150,000. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location.

Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at About Us | Nestlé Careers (nestlejobs.com) (https://www.nestlejobs.com/nestle-in-the-us)

It is our business imperative to remain a very inclusive workplace.

To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you'll join a cohort of others who have chosen to call Nestlé home.

The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.

This position is not eligible for Visa Sponsorship.

Review our applicant privacy notice before applying at https://www.nestlejobs.com/privacy.

Job Requisition: 405035

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Import / Export Manager