WATER PRODUCTION MAINTENANCE COORDINATOR

Job Code 836A

Range 105

Salary Range $52,769.6 - $82,534.40

Hourly Rate $25.37 - $39.68

NATURE OF WORK

The employee supports the operations of the Water Production Department by providing administrative, organizational, and special project support using a broad spectrum of computer applications. Superior human relations and communication skills - both oral and written - are employed daily through interaction with the public and with Montgomery Water Works employees in all departments.

Flexibility is a key trait as work tasks will vary significantly throughout the course of the shift. The employee performs a wide variety of complex and confidential administrative functions. Duties are diversified and require the ability to learn new tasks and have an attention for detail.

The employee must also apply considerable independent judgment in a broad range of operational situations based on knowledge gained through training and experience. Self-motivation and the ability to work unsupervised is an absolute must in this demanding maintenance environment. The duties involve plant maintenance and operational procedures, plant databases, reports, customer service, invoicing and ordering of chemicals, materials, and supplies, inventory control, data entry for new assets, and entry and completion of work orders.

Reports to the Water Production Superintendent.

ESSENTIAL DUTIES AND RESPONSIBILITIES to include, but are not limited to, the following:

Continuously monitors and promptly responds to all email, telephone and other forms of communication.

Prepares spreadsheets, performs quality control reviews, inputs data, and submits regulatory reports and projects to all required agencies (ADEM, EPA, ADECA, ADPH, NOAA, etc.).

Orders and schedules deliveries of all chemicals, reagents, and supplies including tracking down delayed deliveries, submitting annual purchase orders and maintaining contact information.

Enters requisitions and purchase orders, receives material, and reconciles invoices.

Prepares, maintains, and distributes on-call calendars.

Performs basic administrative functions such as preparing correspondence, answering telephones, monitoring gates and building access to plants, screening and directing visitors, maintaining databases, project files, reports, support for supplying data or documents as requested by others, assisting with setting up facility and returning facility to normal arrangements for classes, meetings, presentations, inspections, including ordering, picking up, and setting up lunch or refreshments.

Prioritizes and dispatches work requests using maps, data, equipment and personnel availability, task schedules, computer applications, and other information.

Researches, documents, and resolves customer issues regarding water quality concerns or complaints.

Utilizes numerous applications (SCADA, CMMS, customer service applications, and laboratory applications) to complete assigned projects.

Researches, documents, and resolves work order and asset discrepancies.

Coordinates with outside agencies and internal crews for emergencies.

Creates and closes maintenance and customer service work orders.

Performs quality control of field-completed work to ensure data accuracy.

Identifies corrective actions for inaccuracies, as needed.

Locates assets for MWW employees using applicable software programs.

Prepares reports based on information generated by the CMMS.

Backfills various positions during periods of heavy workload or worker unavailability including the Water Production Maintenance Office Assistant.

Assists crews with minor computer issues.

Maintains confidentiality on all matters as required.

Works some overtime as required to complete work orders and other job-related duties.

Supports special projects.

Provides communication and computer support for MWW employees working late.

Generates reports.

Completes computer tasks such as video download and linkage, data updates, geocoding, generic work assignments, etc.

NONESSENTIAL DUTIES AND RESPONSIBILITIES to include the following:

Performs other duties as may be assigned.

REQUIREMENTS OF WORK

Knowledge of computer operations, standard software packages, and data information systems such as word processing and spreadsheets (e.g. CMMS, Enquesta, Labworks, Microsoft Office Suite, etc.).

Knowledge of basic inventory processes.

Knowledge of policies and procedures of the Water Production Department, ADEM, the EPA and other state and federal agencies with respect to potable water production.

Skill in understanding

Montgomery Water Works

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WATER PRODUCTION MAINTENANCE COORDINATOR