Description

Hours:
40
Schedule:

This position is remote eligible for up to 40% of the time. Hours are typically Monday - Friday 8:00am - 5:00pm. Must be flexible to meet current and future business needs.

Comprehensive Benefits:

ESL offers a competitive benefits package which focuses on providing a work life balance for all employees. Our benefits include robust options such as our wellness program, family assistance plan, 401k with match, paid volunteer time and Learning & Development training among many others.

Pay and Incentive Plan:

Starting Salary: $91,000 Pay Range: $80,454 - $101,426

In addition to competitive pay and benefits, we offer an annual performance-based incentive that rewards eligible employees for their contributions to our success.

Purpose:

The Fraud Analyst plays a critical role in proactively identifying and analyzing fraud trends across ESL's products, services, and channels. This role combines investigative skills with technical expertise to spot unusual activity, recommend prevention strategies, and work with teams across the organization to strengthen our defenses. The analyst collaborates with colleagues across ESL to ensure fraud prevention is embedded into everyday processes.

Accountabilities:

Fraud Detection Analytics

Analyze large datasets to identify fraud trends, anomalies, and emerging risks

Develop dashboards, reports, and models to monitor fraud KPIs and emerging threats

Provide analytical insights to support fraud rules and machine learning models

Fraud Investigation Management

Conduct root cause analyses of fraud events to inform process improvements

Contribute to fraud risk assessments and scenario planning

Monitor external fraud trends and benchmark against industry data

Collaboration Strategy

Partner with cross-functional teams to design and implement fraud mitigation strategies

Work with stakeholders to define requirements for fraud measures and reporting

Present findings and recommendations to senior leadership and risk committees

Reporting Visualization

Design and build data visualization solutions to meet user requirements

Partner with Data Management to identify and assess potential data sources

Utilize Business Intelligence tools to deliver actionable insights

Professional Development

Stay current on industry trends and best practices

Participate in training and self-development opportunities

Perform other related duties as assigned or appropriate to support business needs

Qualifications:

Bachelor's degree or 4 years of directly related experience in data analytics, fraud prevention/detection, risk management, financial crime investigations, or similar field

In addition, a minimum of 3 years of experience in data analytics, fraud prevention/detection, risk management, financial crime investigations, or similar field

Strong analytical skills with experience developing reports and dashboards

Proficiency in SQL and relational databases

Familiarity with banking products, services, and business processes

Experience with Business Intelligence tools and dimensional data models

Excellent communication, collaboration, and organizational skills

Ability to manage multiple priorities and projects independently

Demonstrates alignment with ESL's Core Values, mission, vision, and purpose to help our community thrive and prosper

Preferred Qualifications:

Bachelor's degree preferred

Experience with Python/R

Experience creating and/or adjusting fraud models

We're committed to diversity, equity, and inclusion. We believe we are a stronger, more successful organization because of this commitment. We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings. We hire great people and welcome all new hires to our award-winning work environment, which has been recognized by the Great Place to Work Institute since 2010.
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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