They say you are the company you keep - and at Cracker Barrel, we take that seriously. At the Store Support Center, we're in the business of serving those who serve our guests. Whether you're designing solutions, telling our story, or setting our teams up for success, your work makes a difference every single day. Here, the work means more because we take pride in doing it together. So, join our team and find your place, because here...we're all in good company.

What You'll Do - You'll Make the Moment

Reporting directly to the CIO, this role is responsible for providing leadership and strategic vision across diverse teams that support global enterprise security initiatives. Directs the overall planning and execution of enterprise security systems, using operational and tactical expertise to direct security management reports, who oversee analysts, engineers, architects, and project managers. Ensures business decisions are not hampered by security, but adhere to corporate security policies and are implemented with security in mind. Champions a flexible, highly adaptable and secure operating business environment. Operates a strong Security Operations function and ensures that any impact caused by a Cybersecurity threat is minimized.

Directs and provides a strategic risk management vision that scales across all brands to effectively secure the business without slowing company innovation and execution.

Drives a strong security culture within the security department, but also organization-wide across management and employees. Implement, maintain, and oversee 24x7x365 monitoring and response for Cracker Barrel systems to detect and prevent cyber incidents.

Facilitates security governance across the business in conjunction with an information security steering committee and advisory board.

Is accountable for thorough enterprise policies, security technology architecture, protecting against emerging threats, and active monitoring and response objectives.

Frequently interacts with business units to understand their plans, risk posture and tolerance, and how information security can securely enable them to execute their vision and business obligations.

Motivates employees to maximize rigorous system security controls and focuses on implementing the basics, reducing complexity and establishing a security maturity model that is tracked and adaptable to necessary changes. Reports regularly to senior management and boards, keeping them abreast of the threat landscape and the tactical controls and strategic plans to achieve success.

Serves as the HIPAA Security Officer. Actively recruits and leads by example to create a culture where employees want to work.

Leads with humility and is respectful to all. Facilitates third-party audit reviews of internal departments and reports results to management and security oversight committees.

Leads security-related projects from inception to successful completion and is capable of effectively coaching technology staff on appropriate security protocols and needs as they implement new technology into the organization.

Defines key performance indicators (KPIs) and metrics that align with business initiatives and delivers them to in an effective manner.

Establish and execute an annual cybersecurity tabletop exercise Enhance employee education through monthly Ninjio training and quarterly phishing exercises.

Presents security update to the Audit Committee quarterly and to the full Board of Directors Annually

Experience and Education

Bachelor's degree in Computer Science, Computer Information Systems, or similar discipline.

8+ years of progressive experience managing information security for a company with over 250 branch locations, ideally in the restaurant, retail, or hospitality industry with a customer-facing ecommerce solution.

Certifications

Relevant information security certification such as Certified Information Systems Security Professional (CISSP), Certified Information Systems Security Manager (CISM), Certified Information Systems Auditor (CISA), or comparable.

Knowledge and Skills

Proven experience in information security strategic planning and development, project management, and policy development.

Deep understanding of the unique security challenges faced by a multi-unit restaurant or retail company including POS, Payment, and Ecommerce.

Hands on experiencing managing active incident response including communications with internal stakeholders and external parties including relevant law enforcement organizations.

Knowledgeable in security, compliance, and data privacy law and best practices including SOX, PCI-DSS, CCPA, and GDPR.

Good understanding of standard information security management frameworks, such as COBIT, ISO/IEC 27001, or NIST Cybersecurity Framework

Ability to develop and manage capital and expense budgets.

Strong ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations.

Restaurant or retail experience preferred.

Strong written and oral communication skills across varying levels of the organization

Experience building and maintaining or consulting those building and maintaining enterprise-wide security programs.

This role is located at our Store Support Center in Lebanon, Tennessee.

Focus on You

We're all about making sure you're taken care of too. Here's what's in it for you:

Good Work Deserves Good Pay: Competitive Annual Salary | Annual Bonus Opportunities

Support That Goes Beyond the Clock: Medical, Rx, Dental and Vision Benefits on Day 1| Life Insurance and Disability Coverage | Paid Vacation/Employee Assistance Program

Grow and Thrive Your Way: Business Resource Groups | Tuition Reimbursement | Professional Development

Culture of Belonging:Support that starts on day one | Onboarding, training, and development to help you thrive | Recognition programs and employee events that bring us together

Invest in Your Future: 401k Plan with Company Matching Contributions at 90 days | Employee Stock Purchase Program

More Perks, Just Because: 35% Discount on Cracker Barrel Food and Retail items | Exclusive Biscuit Perks like discounts on home, travel, cell phones, and more!

A Little About Us

Since 1969, Cracker Barrel has been a place to gather around delicious food, abundant servings, unexpected finds, and a warm welcome. Over time, it's become even more - somewhere folks can reconnect and feel at home. With more than 70,000 team members nationwide, we take pride in our roots -- always serving up more than a meal.

See for yourself. Apply now.

Cracker Barrel is an equal opportunity employer.

Qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law.

They say you are the company you keep-And at Cracker Barrel we take that seriously.

Bringing together folks who share a sense of pride in their work, and joy in hospitality. While building teams where everyone can see how much their contribution is valued.

Because making a difference in someone's life can feel big-But it's often the smallest moments that make the deepest impact.

We're all in this together-to make a real difference for our guests, every day.

That's why, at Cracker Barrel, you're all in good company.

Since 1969, Cracker Barrel has been a place to gather around delicious food, abundant servings, unexpected finds, and a warm welcome. Over time, it's become even more-somewhere folks can reconnect and feel at home. With more than 70,000 team members nationwide, we take pride in our roots-always serving up more than a meal.

In compliance with federal and state equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law. Qualified applicants are considered for employment according to the laws of the respective state of employment. If you feel this policy has been violated, you may report such instances to the Employee Relations Department online (http://www.crackerbarrel.com/contact-us/employee/ ) or toll free at 1 800-333-9566.

Cracker Barrel does not unlawfully discriminate in hiring. If you are interested in applying for a position and need a reasonable accommodation during the application process, please contact (1-800-333-9566) so that we can work with you to reasonably accommodate you. Note that individuals who have any hearing impairment will be reasonably accommodated in the application process.

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Cracker Barrel

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